FAQs

ProHome FAQs

  • Is the UgMO ProHome PH100 UL listed?

    Yes

  • What do I do if I am not happy with my grass conditions after UgMO is installed?

    If your grass is too dry, the moisture levels may have been set too low on your UgMO Base Station initially, or you might not have sufficient default irrigation runtimes set on you controller. Both can be adjusted. If your grass is too wet, the moisture levels may have been set too high on you UgMO Base Station, and need to be adjusted lower. To change Base Station settings, you can refer to the watering guidelines section of the installation manual or refer to the Installation Support section of this website under Support. If the problem persists, consult your certified UgMO installer for recommendations.

  • Who do I call if I suspect UgMO is not working properly?

    Contact your certified UgMO installer, or call the toll free customer service number in the installation manual. An UgMO expert will make sure to get you up and running smoothly again.

  • Is there someone I can call or a website to view for lawn care advice?

    Visit UgMO.com anytime for agronomic advice and tips for water management of lawns and landscaping.  If you have further questions, you can reach an UgMO expert via the Contact Us page.

  • What are typical savings with UgMO ProHome PH100?

    Pilot residential programs across the country have shown 30 to 50 percent water savings. It really adds up.

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